Frequently Asked Questions
Everything you need to know about shopping with 800Flower fashion.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Please note that certain sale items may be final sale.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing your results to our specific brand charts to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer 'Buy Now, Pay Later' options through select financing partners at checkout.
Are your materials sustainably sourced?
800Flower is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections, and we ensure all our manufacturing partners adhere to fair labor standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team or using the link in your confirmation email.